Message Service

Message Service, Answering Services and Message Taking.

An important solution for many businesses to avoid missing important calls, Message Services.

There are a variety of reasons why this solution maybe put in place for a business such as:

  • Availability of staff to answer calls.
  • Support during bad weather.
  • Staff Holiday Cover.
  • Staff Sickness.
  • Increased call activity due to advertising campaigns.
  • Missing Sales Calls.
  • Continuity of service to clients during peak periods or other unforeseen situations.

message-service_phoenix24-7Phoenix24-7 staff are ready to take your calls 24/7.  Whether it is a full service you need or just when you are busy, all you need to do is divert your calls to us.

All calls answered in your company name and your processes followed in dealing with them to ensure your customers receive an excellent service.

Full call details of all calls emailed to you free upon completion, for you to deal with when your free to do so.  If it’s an urgent matter we can escalate using your agreed escalation process and contacts 24/7.

For fast free set-up and an affordable solution contact Phoenix24-7 today.

Why miss calls and potential business or worse lose it to a competitor when you could have them answered, processed and passed from as little as £0.75! fixed.

So whether it be simple overflow cover or out of hours Phoenix24-7’s message services can assist you in capturing calls you may have missed. For more information call Phoenix24-7 today on 0800 999 2 247 or contact us via our contact form.