SERVICES

24 hour Business phone answering and message services from phoenix24-7 Ltd, Aberdeen Scotland

Phoenix24-7 aim to deliver the highest quality, reliable and cost effective Telephone Answering Services. Business Phone Answering Services can offer your business so much when done correctly, increase business sales, provide you with a 24 hour presence, your customers can call you anytime of the day. Phoenix24-7 can answer your calls 24 hours a day with a live human being not a machine so you can be comfortable in the knowledge you callers always receive the best in customer service.

Phoenix24-7 is your Live 24 hour Message Service Solution. No menus just people 24/7 - Based in Aberdeen.

All calls answered in your company name and relevant details passed to you or your staff verbally, if required a free SMS or email can be sent and all calls are reported back to your office via email upon conclusion, providing a full history of the event. Calls can also be patched where required, this is particularly handy if it’s an urgent matter.

Prices for inbound and outbound calls start from as little as £0.75 per call, and this is where we keep it simple. We charge a flat rate for each call, regardless of how long it takes. We also have a strict policy of what we will never charge clients for, and this includes:

• Wrong numbers to your line
• Unidentified calls to your line
• Unsolicited sales calls
• Text messages
• Call patching time (only for the original outbound call)

You will see below a selection of the Inbound and Outbound Call Answering and Message Services. Please select the service which best suits your requirements. If you require something a little more tailored that's not a problem just give us a call, free on 0800 999 2 247 or complete our contact form and we will get back to you.

Find out more about our Telephone Answering Services or our Messaging Services and what we can do for you below: